Instructions et résolution Apps
FR
00102906

Step by Step JUNIOR "Monster Mila" Kindergarten Backpack

FAQs

Comment puis-je nettoyer mon ensemble de sac d'école Step by Step ?
Les zones sales doivent idéalement être nettoyées avec un chiffon humide. Pour les salissures plus importantes, il est recommandé d'utiliser un peu de shampoing. Le contact direct avec l'eau est à éviter. Par conséquent, veuillez ne pas mettre une trousse dans l'évier ni un cartable dans la machine à laver ou le lave-vaisselle. Cela pourrait endommager irrémédiablement l'intérieur du sac ou des accessoires et détruirait également le revêtement imperméable protecteur.
 Qui dois-je contacter pour signaler un produit Step by Step défectueux ? Quand une demande de garantie est-elle valable ?
Veuillez contacter notre service technique à l'adresse info@stepbystep-schulranzen.de.
Learn more:  Vous trouverez toutes les autres informations concernant la garantie dans nos conditions générales de garantie.

Détails techniques

Détails Techniques

Design (Couleur, Style, Motif, Série) Design/motif Mila
Ligne Kleine Monster
Dimensions Width x Height x Depth 20 x 26 x 15 cm
Dimensions intérieures L x P x H 19 x 14 x 25 cm
Poids 205 g
Volume 7 l
Domaines d'utilisations Compatibilité Album Thématique Jardin d'enfants

Conditions de garantie

Hama GmbH & Co KG provides the following manufacturer’s warranty on the workmanship and materials used for the product 00102906 "Monster Mila" Kindergarten Backpack: 2 ans de garantie
This warranty begins on the date of purchase of this Hama product and is valid throughout the EU.
If material or manufacturing faults that are considered to constitute a warranty claim occur during the warranty period, Hama GmbH & Co KG will resolve the fault free of charge by repairing the goods or replacing them a product that Hama GmbH & Co KG deems to be equivalent.
The warranty we provide is in addition to the statutory rights to a warranty free of charge, for which any claim must be directed to the seller of your product.
Likewise, any statutory rights you have to a warranty free of charge from us remain unaffected by this warranty promise.

In the event of a warranty claim, you must send the Hama product along with proof of purchase in original form with postage and freight costs paid to the following address:

Hama GmbH & Co KG
Dresdner Str. 9
86653 Monheim
Germany

We would ask you to appreciate that Hama GmbH & Co KG may reject the warranty claim if the proof of purchase is not provided, because this proof is used to calculate the warranty period.

Exceptions from the warranty are damages caused by the use of force, improper use, normal wear and tear, the effect of exposure to chemicals or force majeure, as well as interference or repairs by the customer or third parties, without prior written consent from Hama GmbH & Co. KG.
Furthermore, any accessories included in the set, such as pencil cases, are excluded from the warranty. Also excluded from the warranty are additional parts attached to the product that are not part of the basic equipment of the product (promotional parts).

The warranty is valid only for non-commercial users of our product.
Damages that are not covered by this warranty may be fixed against the cost of the repairs, either by the dealer that sold you the product or by Hama GmbH & Co KG.


Hama GmbH & Co KG, Dresdner Str. 9, 86653 Monheim, 2022