Hama Radio numérique "DIR3100MS", FM / DAB / DAB+ / radio Inter. / App / multir., nre

FAQs

• The Internet radio does not recognize the WLAN radio app from the Play Store.
  The radio and smartphone as well as the tablet must be in the same network so that the radio recognizes the app.
• My LG 4708 television reacts to the remote control of the digital radio.
  The DIR3100 remote control uses fixed codes and IR signals. Due to the huge number of different devices that are nowadays available on the electronics market no manufacturer can guarantee that IR codes are unique and do not overlap with those of another device. In this case the TV as well as the DIR3100 effectively seem to use the same codes. Unfortunately one cannot influence this as we have here, as already mentioned, clearly defined codes.
  If possible you can try to shield the IR receivers from one another (visual protection) or to completely mask the IR receiver on the radio with an adhesive tape (e.g. insulating tape) and to control the DIR3100 exclusively on the device itself or via the smartphone app.
  An alternative would also be to completely disconnect the device that is not needed from the mains, e.g. via a switchable power strip/wireless socket.
• After I have updated my iPhone to IOS 9 the app for controlling the radio does not function any more. I only see a note that asks me to check WLAN and Bluetooth.
  Please update the app in this case.
• What do I have to do to display an album cover when playing back MP3 titles?
  Depending on the UPNP/DLNA server displaying MP3 titles only functions partly. We are currently working on a firmware update.
• I have downloaded the new version of the app. Controlling the radio does not function any more now.
  Update the firmware of the digital radio or start the radio again.
• Can I store stations on specific spaces by means of the app?
  Unfortunately this only functions to a certain extend. We are currently working on an app update.
• Which button on the remote control is the memory button?
  The MEMORY buttons are the numbers 1 - 10. This are the first 10 storage spaces. You get to the spaces 11 - 30 via the menu.
• Can I also stream music via Napster with the digital radio?
  Music streaming is only possible via Spotify.
• Can I connect a prepaid surf stick to the Internet radio to use the radio when on the go?
  
  Our Internet radios require an existing network connection via Wifi/WLAN or network cable for connection to the Internet, i.e. it is not possible to listen to the radio via a surf stick that is directly connected to the Internet radio. For using the radio with a surf stick we recommend you a mobile hot spot solution. They establish the required Internet connection with the surf stick via a mobile router.
  
• The radio does not react any more when I press the buttons.
  
  Make sure that the snooze button on the upper side of the device is kept free. The button can e.g. be blocked by an object that stands on the radio. When the snooze button is pressed, other buttons are block and the radio can no longer be operated correctly.
• Can I control the radio also with my Windows Phone?
  
  Unfortunately the Undok app is only available for Android and iOS. A version for Windows Phone is currently not available. The radio can thus not be controlled via a Windows Phone.
  
• Can I connect the radio with an external CD player?
  
  An external CD player can be connected via the Aux-In input of the radio. The CD player must, however, have its own control buttons. Operation via the Internet radio is not possible.
  
• When I listen to the Internet radio advertisements are played back now and then. Can I stop this?
  
  Unfortunately, it is not possible to stop the advertisements since they are brought in by the respective radio station. Many radio stations manually insert advertisements when the Internet stream is e.g. evoked for the first time. Afterwards the active stream is played back.
  

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